Running an FBA business means trusting Amazon to handle your inventory correctly. And most of the time, Amazon does. But with millions of transactions processed every single day across hundreds of fulfillment centers, errors happen constantly.
Inventory goes missing inside warehouses. Products get damaged before they ever reach a customer. Customer returns get accepted by Amazon but never credited back to your account. Fees get miscalculated and overcharged quietly over months. Inbound shipments arrive short and the discrepancy never gets corrected.
None of these errors get fixed automatically. Amazon will not go back through your account and reimburse you on its own. That responsibility falls entirely on you as the seller.
The problem is that finding these errors requires digging through complex reports, understanding Amazon’s reimbursement policies, knowing which claim types exist, and submitting each case correctly before the deadline passes. Most sellers simply do not have the time or the process to do this properly.
Our Amazon reimbursement audit covers every area of your account where Amazon is known to make errors. Nothing gets skipped. Every eligible claim type is identified, verified, and submitted.
Secure Account Connection
You connect your seller account through Amazon's secure API authorization. No passwords shared. No software to download. Read-only access means your account stays completely in your control at every step.
Full Amazon Reimbursement Audit
We go back through up to 18 months of account history. Shipment records, inventory movements, return reports, fee statements. Every eligible Amazon reimbursement claim type is checked systematically. Our specialists review every finding before a case is opened.
Compliance Review Before Submission
Every claim is verified against Amazon's current reimbursement policies before anything is submitted. No duplicate cases. No policy violations. No risk to your seller account.
Claims Submitted and Managed
We file each claim on your behalf, monitor its progress inside Seller Central, and respond to any Amazon follow-up requests. You do not need to track anything or check on any case.
Amazon Pays You Directly
Approved reimbursements go straight to your Seller Central balance as a standard Amazon payout. You see exactly what was recovered and why.
You Pay Only on Recovery
Once Amazon has paid you, we invoice our percentage of the recovered amount. If we recover nothing, you pay nothing. Zero upfront cost. Zero risk. That is the entire model.
Performance-Based Pricing With No Upfront Cost and No Hidden Fees
Our Amazon FBA reimbursement service runs entirely on a success fee model. There are no startup fees, no monthly charges, no long-term contracts, and nothing you pay before money has already been recovered and deposited into your account.
This pricing model also means our interests are exactly aligned with yours. The more we recover, the better the result for both of us. We are motivated to find everything because our revenue depends on it.
Full Amazon Compliance at Every Step
Everything we do follows Amazon's current seller policies and reimbursement guidelines. We do not use unauthorized tools or automated bots that mass-file cases without review. Every claim goes through manual specialist review before submission. This approach protects your account from any risk of suspension or policy flags. We have been operating in this space since 2019 and our clients' account health is something we treat as carefully as their reimbursement recovery.
We Use Human Specialists, Not Just Software
Automated tools can flag potential claims. They cannot review them for compliance, assess the strength of each case, or respond intelligently to Amazon follow-up requests. Our in-house specialists review every single claim before it is submitted. That means higher approval rates and zero risk of bot-filed cases that put your account at risk.
We Go Back 18 Months
Some services only audit recent activity. We go back the full 18 months that Amazon policy allows. Your first audit often uncovers significantly more than subsequent ones because we are recovering errors that have accumulated over time.
We Are US Seller Focused
Our clients are Amazon sellers doing business in the US marketplace. We understand how Amazon operates in the US, what fee structures apply, and how the fulfillment network behaves. That focus matters when you are filing Amazon inventory reimbursement claims.
We Cover Every Reimbursement Type
Lost inventory, damaged goods, return discrepancies, fee overcharges, inbound shipment errors, unauthorized destruction. Every eligible claim type is included in our audit. Nothing is left unchecked.
We Are Part of Something Bigger
THE WE ONE is not only a reimbursement service. We are a full-service Amazon growth partner. If you want support beyond reimbursements, including account management and digital marketing services, that is available. But reimbursement recovery stands completely on its own with zero requirement to use anything else.
Why Choose Us
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THE WE ONE Also Helps Amazon Sellers Grow Beyond Recovery
Our Amazon reimbursement service is where many sellers start with us because there is no upfront cost and results come quickly. But if you are also looking for support with your advertising performance, account management, or overall Amazon growth strategy, those services are available as part of our broader offering.
You can learn more about our full Amazon digital marketing and account management services on our services page
Your Money Is Already in Amazon's System. Let Us Bring It Back.
Every month you wait is another month of errors stacking up unclaimed. The free Amazon reimbursement audit takes minutes to start and costs you nothing unless we recover real money for your account.
Find out exactly how much Amazon owes you. No obligation, no upfront cost, no disruption to your account.
FAQ
Frequently Asked Questions About Amazon FBA Reimbursement Services
A proper Amazon reimbursement audit covers lost inventory inside fulfillment centers, damaged goods, customer return discrepancies, overcharged FBA fees, inbound shipment receiving errors, and inventory destroyed by Amazon without proper authorization. Each of these represents money Amazon owes you that has not been paid back automatically.
We audit up to 18 months of account history on the first review. Amazon’s reimbursement claim deadlines vary by claim type, ranging from 60 days to 18 months. Going back the full allowable period on the first audit is how we find the maximum amount recoverable.
Yes, completely. Every claim we submit follows Amazon’s current reimbursement guidelines. We do not use unauthorized automation or mass filing methods. Every case is reviewed by an in-house specialist before submission. Your seller account is never at risk
Most FBA sellers recover between 1 and 3 percent of their annual revenue through a proper reimbursement audit. The exact amount depends on your order volume, how long you have been selling, and whether any reimbursement process was in place before. Your free audit will show the specific number for your account.
Nothing. There is no upfront fee, no startup charge, and no monthly cost. We work on a performance basis. You pay a percentage of what we actually recover, after Amazon has already deposited it into your account. If we recover nothing, you pay nothing.
No. Reimbursement claims are a normal and expected part of operating an FBA business. Amazon has a process specifically for this. Filing compliant, well-documented claims does not put your account at risk. What creates risk is using unauthorized tools or filing claims that violate Amazon’s policies, which is exactly what we do not do.
Your first reimbursement cases are typically submitted within the first week after your audit is complete. Amazon usually processes and responds to claims within one to two weeks. Some cases take longer depending on claim type and Amazon’s current response times. We track every open case and follow up until it is resolved.
Very little. After the initial account connection, our team handles everything. You receive regular reports showing what has been identified and recovered. You do not need to monitor cases, track deadlines, or manage any part of the claims process yourself.
Amazon processes millions of transactions daily and makes errors regularly. Those errors cost FBA sellers an average of 1 to 3 percent of annual revenue in unclaimed reimbursements. An Amazon FBA reimbursement service audits your account, identifies those errors, files the claims correctly, and manages recovery until the money is back. Most sellers do not have the time, the tools, or the specialist knowledge to do this effectively on their own.
Amazon Reimbursement Service
Recover the Money FBA Already Owes You
Most Amazon FBA sellers lose between 1% and 3% of annual revenue to fulfillment errors, overcharged fees, and unprocessed returns. Our Amazon reimbursement specialists audit up to 18 months of your account history, identify every eligible claim, and file them on your behalf. You pay nothing until Amazon pays you.
Why Amazon FBA Sellers Are Losing Money Every Month
Running an FBA business means trusting Amazon to handle your inventory correctly. With millions of transactions processed daily across hundreds of fulfillment centers, errors happen constantly. Amazon will not fix them automatically. That responsibility falls on you.
Lost Inventory
Products go missing inside Amazon fulfillment centers during receiving, transfers, or storage. Without a systematic audit, these losses accumulate silently month after month.
Damaged Goods
Items get damaged by Amazon before they ever reach a customer. FBA warehouses handle millions of units daily, and damage during fulfillment is more common than sellers realize.
Unprocessed Returns
Customer returns get accepted by Amazon but never credited back to your account. Return discrepancies are one of the most overlooked sources of lost revenue for FBA sellers.
Fee Overcharges
FBA fees get miscalculated and overcharged quietly over months. Dimensional weight errors, incorrect size tier classifications, and duplicate charges all eat into your margins.
Inbound Shipment Errors
Your shipments arrive at Amazon warehouses short, but the discrepancy never gets corrected. Receiving errors, miscounted units, and lost cartons represent recoverable funds.
Unauthorized Destruction
Amazon destroys inventory without proper authorization or notice. When inventory is disposed of incorrectly, you are entitled to reimbursement at the full retail value.
Every Type of FBA Reimbursement, Covered and Claimed
Our Amazon reimbursement audit covers every area of your account where Amazon is known to make errors. Nothing gets skipped. Every eligible Amazon FBA reimbursement claim type is identified, verified, and submitted.
Lost Inventory Reimbursement
We track every unit that enters Amazon's fulfillment network and identify discrepancies where inventory was received but never accounted for, transferred but never arrived, or stored but went missing.
Amazon Lost Inventory ReimbursementDamaged Inventory Claims
Products damaged by Amazon during receiving, storage, picking, packing, or shipping are eligible for reimbursement. We document every instance and file claims with supporting evidence.
Amazon Damaged Inventory ReimbursementFBA Fee Audit & Recovery
We audit your fee statements for dimensional weight miscalculations, incorrect size tier classifications, duplicate charges, and other fee discrepancies that quietly drain your profits.
Amazon Fee ReimbursementReturn Discrepancy Recovery
We reconcile customer returns against your inventory records to identify cases where returns were accepted but never restocked or credited, or where refund amounts exceeded the actual sale price.
Amazon Return ReimbursementInbound Shipment Reconciliation
We compare your shipment documentation against Amazon's receiving records to catch short receipts, miscounted cartons, and lost units that occurred during the inbound process.
Amazon Shipment ReimbursementUnauthorized Destruction Claims
When Amazon destroys your inventory without proper notice or authorization, we file claims to recover the full retail value of those units, including cases of liquidation without consent.
Amazon Destruction ReimbursementHow Our Amazon Reimbursement Service Works
A simple, secure, six-step process that puts money back in your account without you lifting a finger. From account connection to claim submission, we handle everything.
Secure Account Connection
You connect your seller account through Amazon's secure API authorization. No passwords shared. No software to download. Read-only access means your account stays completely in your control at every step.
Full Amazon Reimbursement Audit
We go back through up to 18 months of account history. Shipment records, inventory movements, return reports, fee statements. Every eligible Amazon reimbursement claim type is checked systematically by our specialists.
Compliance Review Before Submission
Every claim is verified against Amazon's current reimbursement policies before anything is submitted. No duplicate cases. No policy violations. No risk to your seller account health or standing.
Claims Submitted and Managed
We file each Amazon FBA reimbursement claim on your behalf, monitor its progress inside Seller Central, and respond to any Amazon follow-up requests. You do not need to track anything or check on any case.
Amazon Pays You Directly
Approved reimbursements go straight to your Seller Central balance as a standard Amazon payout. You see exactly what was recovered and why. Full transparency on every dollar returned to your account.
You Pay Only on Recovery
Once Amazon has paid you, we invoice our percentage of the recovered amount. If we recover nothing, you pay nothing. Zero upfront cost. Zero risk. That is the entire model of our Amazon reimbursement service.
See How Much Amazon Owes You
Use our simple calculator to estimate your potential Amazon FBA reimbursement recovery based on your monthly revenue and selling history.
THE WE ONE vs. Other Amazon Reimbursement Services
Not all Amazon reimbursement agencies operate the same way. Here is how our approach compares to typical competitors in the market.
| Feature | DIY / Software Only | Typical Competitors | THE WE ONE |
|---|---|---|---|
| 18-Month Audit Coverage | Limited | Full Coverage | |
| Human Specialist Review | Partial | Every Claim | |
| Compliance Verification | Basic | Pre-Submission | |
| All 6 Claim Types | 2-3 Types | Most | Complete |
| Appeals & Follow-Up | Limited | Persistent | |
| Zero Upfront Cost | Setup Fees | Always | |
| Full Growth Services | Available | ||
| Account Health Protection | Variable | Guaranteed |
An Ecommerce Growth Agency That Understands Amazon
We are not just another Amazon reimbursement company. We are a full-service ecommerce growth agency with deep expertise in Amazon operations, PPC, and account management.
Human Specialists, Not Just Bots
Automated tools can flag potential claims. They cannot review them for compliance, assess case strength, or respond intelligently to Amazon follow-up requests. Our in-house specialists review every single claim before submission.
We Go Back 18 Months
Some services only audit recent activity. We go back the full 18 months that Amazon policy allows. Your first audit often uncovers significantly more because we are recovering errors that have accumulated over time.
US Seller Focused
Our clients are Amazon sellers doing business in the US marketplace. We understand US fee structures, fulfillment network behavior, and reimbursement policies. That focus matters when filing Amazon inventory reimbursement claims.
Full Amazon Compliance
Everything we do follows Amazon's current seller policies and reimbursement guidelines. We do not use unauthorized tools or automated bots that mass-file cases without review. Your account health is our top priority.
Part of Something Bigger
THE WE ONE is not only a reimbursement service. We are a full-service Amazon growth partner. support beyond reimbursements, including PPC management and account optimization, that is available.
Trusted by Amazon Sellers Since 2019
Our Amazon reimbursement specialists have helped hundreds of FBA sellers recover millions in lost revenue.
Amazon SPN
Service Provider Network
Secure API
OAuth 2.0 Connection
$0 Upfront
Pay Only on Recovery
Dedicated Support
US-Based Specialists
Performance-Based Pricing With No Upfront Cost
Our Amazon FBA reimbursement service runs entirely on a success fee model. No startup fees, no monthly charges, no long-term contracts, and nothing you pay before money has already been recovered.
- 6-month lookback
- 3 core claim types
- Manual review
- Basic reporting
- Email support
- 18-month full lookback
- All 6 claim types
- Specialist review per claim
- Appeals & follow-up
- Detailed recovery report
- Priority support
- Monthly monitoring
- Everything in Professional
- Volume-based rates
- Dedicated account manager
- Weekly monitoring
- Full growth services bundle
- White-label options
What Amazon Sellers Say About Our Reimbursement Service
Hundreds of FBA sellers have trusted THE WE ONE to recover their lost revenue. Here is what some of them have to say.
I had no idea how much money Amazon owed me until THE WE ONE ran their audit. They recovered over $14,000 in lost inventory and fee overcharges from the past 12 months. The process was completely hands-off.
As an agency managing multiple seller accounts, finding a reliable Amazon reimbursement company was critical. THE WE ONE handles everything compliantly and their reporting is crystal clear. My clients love the extra revenue.
I was skeptical about reimbursement services until I saw the results. They found returns that were never credited, inbound shipment discrepancies, and fee overcharges I would never have caught myself. Worth every penny.
Frequently Asked Questions About Amazon FBA Reimbursement
Get answers to the most common questions about our Amazon reimbursement service, the claims process, and what you can expect.
A proper Amazon reimbursement audit covers lost inventory inside fulfillment centers, damaged goods, customer return discrepancies, overcharged FBA fees, inbound shipment receiving errors, and inventory destroyed by Amazon without proper authorization. Each of these represents money Amazon owes you that has not been paid back automatically.
We audit up to 18 months of your account history, which is the maximum lookback period allowed by Amazon's reimbursement policy. Our Professional and Enterprise plans include the full 18-month audit, while our Starter plan covers 6 months. The first audit typically uncovers the most because it captures errors accumulated over time.
Yes. Everything we do follows Amazon's current seller policies and reimbursement guidelines. We do not use unauthorized tools or automated bots that mass-file cases without review. Every claim goes through manual specialist review before submission. This approach protects your account from any risk of suspension or policy flags.
Most Amazon FBA sellers lose between 1% and 3% of their annual revenue to fulfillment errors and fee discrepancies. For a seller doing $50,000 per month, that translates to $500 to $1,500 per month in recoverable funds. Your first 18-month audit could recover $6,000 to $27,000. Actual recovery varies based on your account history, volume, and error rate.
Nothing. Our Amazon reimbursement service operates on a pure success fee model. There are no startup fees, no monthly charges, no long-term contracts, and nothing you pay before money has already been recovered and deposited into your account. We only invoice after Amazon has paid you.
No. Filing legitimate reimbursement claims is your right as an Amazon seller and is explicitly allowed by Amazon's policies. The risk comes from filing invalid, duplicate, or bot-generated claims. Our manual review process ensures every claim is valid and compliant, actually protecting your account health.
The initial audit typically takes 5-10 business days depending on account size and history depth. Once claims are submitted, Amazon typically responds within 3-7 business days per case. Complex cases or appeals may take 2-4 weeks. Most sellers see their first reimbursements within 2-3 weeks of starting.
No. Once you authorize our secure API connection, we handle everything. We audit your account, review findings, submit claims, monitor progress, respond to Amazon follow-ups, and report results. You simply watch the reimbursements hit your Seller Central balance. It is a completely done-for-you Amazon reimbursement service.
An Amazon FBA reimbursement service is a professional service that audits your seller account for errors where Amazon owes you money, then files and manages the claims on your behalf. You need one because Amazon does not automatically correct these errors, finding them requires specialized knowledge of reports and policies, and the time investment for DIY audits is significant. A professional service ensures nothing is missed and claims are filed compliantly.
When Amazon rejects a potentially valid claim, our experienced specialists review the rejection reason, gather additional evidence if available, and reframe the case for appeal. We persist with legitimate claims because we only get paid when you do. Our manual review process upfront minimizes rejections, but our appeals process handles the edge cases.
Your Money Is Already in Amazon's System. Let Us Bring It Back.
Every month you wait is another month of errors stacking up unclaimed. The free Amazon reimbursement audit takes minutes to start and costs you nothing unless we recover real money for your account. Find out exactly how much Amazon owes you.
