Services / Amazon customer service management
Amazon customer service management
Let our experienced THE WE ONE Customer Service professionals handle the daily grind so you can focus on what really matters: growing your brand.

We’re honored to be named the fastest growing Amazon Agency in America!

Just a few of the top brands that trust THE WE ONE


























This is what award winning
Amazon advertising customer service looks like:
Amazon advertising customer service looks like:
At The We One, we’re honored to have received the Stevie International Business Award for our work in Customer Service.
friendly email responses
issue resolutions
typing related injuries

5.0 Stars | 3 Ratings

5.0 Stars | 3 Ratings

5.0 Stars | 3 Ratings

5.0 Stars | 3 Ratings

5.0 Stars | 3 Ratings
The perfect job for the
Amazon obsessed (that’s us)
Amazon changes all the time. Good thing it’s our job to stay on top of it all so you don’t have to.
Daily account monitoring
We keep a close eye on your account health and act immediately to help resolve issues
Feedback & review management
We make sure your customers know how much you care by engaging fully with their feedback and reviews
Messaging and Q&A response
Let us handle the day-to-day account details that give your brand a reputation for being customer-first
An army of experts
Put our full team of domain experts at your service so everything’s covered by a seasoned pro
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Customer service
Account setup
Once we have account access, we do a deep dive into your brand so that we can represent you exactly how you want. We also set expectations so you have a clear understanding of our processes.
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Customer service
Daily account management
We know Amazon’s rules and we follow them to the letter. Using our knowledge, we resolve issues as they arise, checking on your account daily to stay ahead of the game and keep your customers satisfied.
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Customer service
Monthly reporting
Our monthly call keeps you informed about how performance has changed over time, so that you can see all of the work that’s being done, and how it’s improving your brand’s health on Amazon.
Simplify Your Path to Amazon PPC Growth
You already know that Amazon Sponsored Ads are a critical part of long-term growth for your Amazon channel. To get better results in less time from your PPC campaigns, schedule a free strategy session with one of our experienced Amazon ads specialists.

Frequently Asked Questions
- Buyer-Seller Messaging
- Listing Q&A Response
- Performance Monitoring (Account Health, Performance Notifications, Chargebacks, Voice of the Customer, & A-to-Z Claims)
- Review Management (Requesting Reviews, Review Audit and Response)
- Seller Feedback Management
We have a team of Amazon specialists standing by to take care of all of your Customer Service needs, monitoring your account daily to make sure nothing gets left behind
